Last updated: 10/06/26

Steadfast Souls operates steadfastsouls.com, an online store offering faith-based apparel, gifts, and accessories. This policy explains what information we collect, how we use it, who we share it with, and the choices you have.

Information We Collect

Information you give us. Name, email address, shipping and billing address, phone number, order details, and any message content you submit through our site. This includes checkout, our contact form, and our newsletter and text message signups.

Payment information. Payment details you enter at checkout are processed by our third party payment processor to complete your purchase.

Information collected automatically. Standard web analytics data such as IP address, browser type, device type, pages viewed, time on page, and referring site, collected through cookies, pixels, and similar technologies.

How We Use Information

We use the information you provide to process and fulfill your orders, ship your products, send order confirmations and shipping updates, respond to your questions, provide customer service and support, honor our purchase guarantee, and send the newsletters, new product announcements, and offers you have subscribed to. We use automatically collected data to operate, secure, and improve the website and to measure how our advertising performs.

Mobile Information and SMS

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

When you provide your mobile phone number to Steadfast Souls and consent to receive text messages, we use that number only to send the messages described in our Terms of Service, including order confirmations, shipping and delivery updates, customer service and support, new product announcements, and special offers, discounts, and other promotional messages.

You can opt out at any time by replying STOP to any message, and you can reply HELP for assistance. Message frequency varies and message and data rates may apply.

Our full SMS terms are here: https://steadfastsouls.com/terms-of-service

How We Share Information

We do not sell your personal information. We do not sell or buy leads.

We share information only with service providers who help us operate the business, such as our website hosting and ecommerce platform, email and CRM platform, phone and text messaging provider, payment processor, order fulfillment and shipping partners, and analytics and advertising providers, and only to the extent they need it to perform that work. We may also disclose information where required by law, or to protect our rights, safety, or property.

When you place an order, we share your name, shipping address, and order details with our fulfillment and shipping partners so your order can be produced and delivered to you.

Cookies and Analytics

Our website uses cookies, pixels, and third party analytics and advertising services, such as the Meta Pixel, to understand how visitors use the site and to measure the results of our advertising. Most browsers let you refuse or delete cookies through your browser settings. Refusing cookies may affect how parts of the site function, including your shopping cart and checkout.

Data Retention

We keep personal information for as long as needed to provide the products and services you requested, meet our legal, tax, and accounting obligations, and resolve disputes. Text messaging consent records are retained for the period the carriers and applicable regulations require.

Your Choices and Rights

You can opt out of marketing emails using the unsubscribe link in any message. You can opt out of text messages at any time by replying STOP.

You can ask us to access, correct, or delete the personal information we hold about you by contacting us using the details below.

Depending on where you live, you may have additional rights under state privacy laws, including the right to know what categories of personal information we collect and how we use them, the right to request deletion of personal information we hold about you, the right to correct inaccurate information, and the right to opt out of targeted advertising. To make a request, contact us using the details below. We will not discriminate against you for exercising any of these rights.

Security

We use reasonable administrative and technical safeguards to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children

Our website is not directed to children under 13 and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

Changes to This Policy

We may update this policy from time to time. The updated version will be posted on this page with a revised date at the top.

Contact Us

Steadfast Souls

802B S 12th St

Philadelphia, PA 19147

(215) 303-0812

[email protected]

Terms of Service: https://steadfastsouls.com/terms-of-service